Websites & Blogs FAQs

Frequently Asked Questions about our Website & Blog Services

Q: Why should I get my Web site from NetGreen Consulting, Inc.?

A: Many web development firms can charge anywhere between $5,000 and $15,000 to set up a Web site with comparable tools and features as ours. Working with NetGreen Consulting, Inc. not only do you get a professional Web site at an affordable price, but you also maintain control of every aspect of your online presence while eliminating the need to have a webmaster do everything for you when you want the site updated (unless you want us to do the work for you, of course).

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Q: Do you do all the work in updating our website or can we make our own revisions?

A: Either scenario works for us – you can just send us your changes (new pictures, text, pages, posts) via email and we’ll update your site, or you can use the online editing tools to make your own changes.  And if you run into a problem, just give us a call or send us an email and we’ll help you out.  We just charge you for whatever time it takes for us to do the work.

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Q: What is the difference between an email alias and an email account?

A: An email account is an online mailbox that stores email. An email alias is a pointer or forwarder to another “live” email account. Our Internet solutions provides both of these email options, with unlimited storage for email messages and attachments.

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Q: Will there be banner ads or pop-ups on my website?

A: Not unless you want us to put them there for you! We do not sell advertising space that would cause pop-ups and banner ads to appear on your Web site.

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Q: How much storage space do I need for my Web site?

A: On average, Web sites use between 10 and 20 MB of space for the pages and text, plus whatever is needed for media such as audio and video files.  The hosting company that we use provides unlimited storage space, so you can have an e-commerce Web site with thousands of products, hundreds of images and pages upon pages of text.

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Q: Do you support Macintosh computers?

A: Yes, the web site design and management tools we use are compatible with both Macs and PCs. Supported PC Operating Systems include Microsoft Windows 2000/XP/Vista, Windows 7 and various LINUX distributions. Macs users can use either Firefox or Internet Explorer browsers to manage their sites. (Sorry, but the Safari browser has some quirks that can make using the site management tools a bit troublesome.)

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Q: What costs will I incur if I get a website or a blog designed by NetGreen Consulting, Inc.?

A: There are four possible costs that you could incur in setting up a website:

1) A domain name – this can cost from $7 per year to $40 for five years, depending on who you get one from. We can advise you on reputable domain name registrars or provide a domain name for you from our favorite registrar, GoDaddy.com.

2) A website hosting fee – this keeps your site up and running on redundant, firewall-protected servers in a secure data center, provides you with ongoing access to all of the web site administration tools, and allows unlimited email accounts and storage.  We recommend Bluehost.com hosting as they have provided solid hosting and support services for us and many of our customers at a reasonable cost.

3) The website creation and development cost – this one-time fee is based on how much time we need to put into website setup and page development.  It will vary from site to site according to how many features and pages you need to have setup and how much you want us to do vs. how much you can do yourself via the easy-to-use web-based tools.

4) Merchant account setup – if you choose to utilize e-commerce features, you can integrate your online catalog feature with a merchant account provider of your choosing (such as PayPal, Authorize.net, etc.) and pay their monthly service and discount fees for processing online credit cards sales.  If you don’t use online e-commerce, then you would not incur this fee.  You can still have an online catalog whether you setup e-commerce functionality or not; you can take orders online and process them offline using your current business credit card processing system if you’d like.

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