| Web Hosting and Development FAQs |
Q: Why should I get my Web site from NetGreen Consulting, Inc.?
A: Web development firms can charge anywhere between $5,000 and $15,000 to set up a Web site with comparable tools and features as ours. Working with NetGreen Consulting, Inc. not only do you get a professional Web site at an affordable price, but you also maintain control of every aspect of your online presence by eliminating the middle man.
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Q: Do you offer technical support?
A: Yes! Our Customer Care technical and marketing experts are available toll free or via chat sessions for all web site owners Monday through Friday 10 AM to 10 PM EST/EDT and also from 11 AM to 8 PM EST/EDT on Saturdays. Email support is also available on weekends.
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Q: What is the difference between an email alias and an email account?
A: An email account is an online mailbox that stores email. An email alias is a pointer or forwarder to another email account. Our Internet solution provides both of these email options.
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Q: Will there be banner ads or pop-ups on my Web site?
A: No. We do not sell advertising space that would cause pop-ups and banner ads to appear on your Web site.
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Q: Is 500 MB enough storage space for my Web site?
A: Yes! On average, Web sites use between 10 and 20 MB of space. 500 MB is enough space to store an e-commerce Web site with thousands of products, hundreds of images and pages upon pages of text.
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Do you support Macintosh computers?
A: Yes, our web site design and management tools are compatible with both Macs and PCs. Supported PC Operating Systems include Microsoft Windows 2000/XP/Vista and various LINUX distributions.
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What costs will I incur if I get a web site from NetGreen Consulting, Inc.?
A: There are four possible costs that you could incur in setting up a website:
1) A domain name - this can run from $10 per year to $150 for five years, depending on who you get one from. We can advise you on reputable domain name registrars or provide one for you from our registrar.
2) The web site creation and development cost - this one-time fee will vary from site to site based on how many features you need to have setup and how much you want us to do vs. how much you can do yourself using our easy-to-use web-based tools.
3) Monthly maintenance, membership, and hosting fee - this keeps your site up and running on redundant, firewall-protected servers in our secure data center, provides you with ongoing access to all of our powerful web site administration tools (including any feature upgrades), and gives you unlimited toll-free access to our top-notch support staff.
4) Merchant account setup - if you choose to utilize the built-in e-commerce features, you can integrate our online catalog feature with a merchant account provider of your choosing and pay their monthly service and discount fees for processing online credit cards sales. If you don't use online e-commerce, then you would not incur this fee. You can still have an online catalog whether you setup e-commerce functionality or not; you can take orders online and process them offline using your current business credit card processing system if you'd like.
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